Cancel a paid session and you get your money back automatically. Changed your mind after the fact? Email us. We would rather refund you than have you go to your bank about it.
Our commitment to you
At Fun Side LLC (d.b.a. ALXPCK), we believe in creating delightful and valuable experiences. We understand that things don’t always go as planned, and we want you to feel confident booking time with us.
Cancel and you are refunded automatically
Paid sessions are charged when you book. If you cancel, the full amount is refunded automatically. There is no window to beat, no form, and nothing to ask us for. That is how the booking system is configured, not a favour we grant case by case.
Anything else, just ask
If the automatic path doesn’t cover it, email us and we will refund you. That includes changing your mind after a session, a charge you don’t recognise, or a mistake on our end.
We are not going to make you argue for it. We would rather give your money back than have you go to your bank about it.
Longer engagements under a signed agreement follow the refund terms set out in that agreement.
How to request a refund
Email us at alex@alxpck.com from the address you paid with, and tell us which charge you mean. We’ll process your refund within 5-7 business days, and you’ll receive a confirmation email once it’s done.
Questions?
If you have any questions or concerns about this Refund Policy, the support page covers the common ones. Or email us directly: alex@alxpck.com.
Last updated 27 August 2026.